Client Servicing Executive

Job Overview

Intellivizz, a leading technology consulting firm specializing in automation, chatbots, digital marketing, IT staffing, and managed IT services, is looking for a dynamic and experienced Client Servicing Executive. The ideal candidate will be responsible for managing client relationships and ensuring seamless coordination between clients, internal teams, and subcontractors.

Key Responsibilities

• Act as the primary point of contact for clients, managing inquiries, and providing solutions in a timely manner.
• Coordinate effectively between clients and internal teams, including technology, marketing, and operations.
• Liaise with subcontractors to ensure the delivery of services aligns with client expectations and project timelines.
• Understand and communicate client needs to internal teams, facilitating effective solutions development.
• Monitor project progress, anticipate potential issues, and proactively address client concerns.
• Maintain comprehensive knowledge of Intellivizz’s offerings to identify and pursue upsell or cross-sell opportunities.
• Ensure the highest level of client satisfaction through excellent service and support.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Minimum of 3-5 years of experience in client servicing, preferably in a technology consulting or related industry.
• Demonstrated ability to manage complex projects and multiple stakeholders.
• Excellent communication and interpersonal skills, with an ability to build strong relationships.
• A proactive and dynamic approach to problem-solving and client management.
• Knowledge of digital transformation trends and the IT services landscape.
• Strong organizational skills and attention to detail.

Why Join Us

At Intellivizz, you’ll be part of a forward-thinking team that values innovation, collaboration, and delivering outstanding client experiences. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth in a vibrant and supportive environment.

How to Apply

Please submit your resume and a cover letter detailing your relevant experience and why you are the best fit for this role to [insert application email/portal].

Intellivizz is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Time Zone: EST

Company: Intellivizz Inc (Canada)