Chatbot Implementation

Conversational AI for customer engagement across channels.

AI chatbot conversation interface

Conversational AI

Intelligent conversations

We implement chatbots that understand context, handle complex interactions, and integrate with your systems—not keyword-matching FAQ bots.

Our implementations deploy across web, SMS, and messaging platforms with seamless handoff to human support when needed.

40-60%

Ticket Reduction

24/7

Availability

6

Channel Support

Capabilities

What we implement

Enterprise-ready chatbots designed for engagement, conversion, and seamless customer experience.

Customer Support Automation

Chatbots that resolve common inquiries, troubleshoot issues, and reduce support ticket volume.

Lead Capture & Qualification

Conversational engagement that captures contact information and qualifies prospects.

Appointment Scheduling

Direct calendar integration for booking through conversation.

Knowledge Base Integration

Accurate responses from your documentation, FAQs, and business information.

Human Handoff

Recognition of complex issues with seamless transfer to live support.

Deployment

Every channel, one experience

Deploy your chatbot wherever your customers are—with consistent experience and unified conversation history.

Website chat widget

SMS / text messaging

Facebook Messenger

Instagram DM

WhatsApp

Benefits

How chatbots help your business

Real results across industries—from e-commerce to healthcare to hospitality.

Customer support for e-commerce and SaaS

Lead qualification for professional services

Patient communication for healthcare

Guest services for hospitality

Why Intellivizz

Not FAQ bots—intelligent conversations

We implement chatbots that understand context, handle complex interactions, and integrate with your systems. The difference is in the details.

  • Natural language understanding that goes beyond keyword matching
  • Seamless handoff to human agents with full conversation context
  • Deep integration with your CRM, helpdesk, and business systems
  • Continuous learning from conversations to improve over time
  • Enterprise-grade security and compliance built in
Chatbot analytics dashboard

Get Started

Ready to automate conversations?

Schedule a consultation to discuss how chatbots can improve your customer experience and reduce support costs.

Schedule a Consultation

Questions & Answers

FAQs

AI chatbots use natural language processing to understand intent and context, allowing them to handle diverse phrasing and complex questions. Traditional rule-based chatbots follow rigid decision trees and only respond to specific keywords or patterns, making them less flexible and harder to maintain.

Chatbots can be deployed on websites, mobile apps, Facebook Messenger, WhatsApp, SMS, Slack, Microsoft Teams, and other messaging platforms. We build omnichannel solutions that provide consistent experiences across all customer touchpoints.

Yes, chatbots can integrate with CRMs, knowledge bases, inventory systems, scheduling platforms, payment processors, and virtually any system with an API. This allows them to provide personalized, real-time information and take actions on behalf of users.

We train chatbots using your existing knowledge base, FAQs, support tickets, product information, and business documentation. The training process includes intent mapping, entity recognition, conversation flow design, and iterative testing with your team.

Well-designed chatbots acknowledge when they do not understand and offer alternative options, escalate to human agents, or ask clarifying questions. We configure graceful fallback experiences to maintain user satisfaction even in edge cases.

Yes, seamless human handoff is a core feature. Chatbots can transfer conversations to live agents with full context, ensuring continuity and preventing customers from repeating information.

Simple chatbots can be deployed in 3-6 weeks, while complex multi-intent systems with extensive integrations typically take 8-12 weeks. Timeline depends on the number of use cases, integrations required, and training data availability.

We track user engagement, conversation completion rate, resolution rate, customer satisfaction scores, containment rate (issues resolved without human help), response accuracy, and business impact metrics like lead generation or support ticket deflection.

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